Processing Time
Orders are processed within 1 to 3 business days after placement. Processing times do not include weekends or holidays.
Shipping Times
For Canadian addresses, delivery typically takes between 3 to 7 business days once shipped. For United States deliveries, expect between 5 to 10 business days.
Shipping Policies
Shipping fees and options are displayed at checkout. Please note that delivery times are estimated and may vary based on courier service and location.
Using this information
Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask cerave-one Store for clarification.
Preparing your request
A clear request makes the relevant subject easier to identify. Mention the item, order reference or part of this page connected with your question. Use [email protected] or and keep a copy of the message you send.
Store contact details
The dynamic contact details for cerave-one Store are 38 patchell Crescent, Keswick, ON, L4P 3T1, Canada, [email protected] and . Use them when requesting an explanation about this page. Avoid sending confidential information that is not necessary for the store to review your question.
This store’s delivery settings
Orders are normally prepared within 1-3 business days. Estimated Canadian transit after dispatch is 3-7 business days. These cerave-one Store settings control an order even when brand documentation shows a different estimate. Address questions may be sent to [email protected]; store address: 38 patchell Crescent, Keswick, ON, L4P 3T1, Canada.